Finding the Best Car Dealerships in California
When it comes to buying a car, choosing the right dealership can make a huge difference. The experience can either leave you feeling excited about your new wheels or regretting your choice every time you take a drive. According to the California New Car Dealers Association, around 1.71 million new vehicles are expected to be registered in 2025. However, only 69% of consumers reported being satisfied with the car buying process, according to a study by Cox Automotive in 2023. This highlights the importance of finding a dealership that truly caters to your needs.
Improving the Buying Experience
With over 1 million car buyers expected to hit dealerships in California by 2025, it’s essential to shop wisely. A recent collaboration between USA TODAY, the USA TODAY Network California, and market research firm Statista resulted in the announcement of “California’s Best Car Dealers 2025.” This list offers insights into the most reputable dealerships for both new and used cars, helping buyers make informed choices.
Top Picks for Dealerships
For buyers in the Visalia area, Giant Chevrolet Cadillac on Ben Maddox Way and Freeway Toyota of Hanford are among those listed as top dealerships. Additional highly-rated options exist in the Clovis and Fresno areas.
How the Ratings Were Determined
The data for identifying the best dealerships came from a broad survey, which included 5,000 evaluations from recent car buyers and people currently seeking vehicles. Statista conducted expert surveys among dealers, with strict guidelines ensuring they could only recommend their peers.
Dealerships were assessed on key aspects:
- Consultation: The professionalism and helpfulness of staff
- Offerings: Transparency of information and service availability
- Pricing: Competitive pricing and negotiation flexibility
- Repairs: Quality of service and maintenance
- Overall Satisfaction: Likelihood of repeat purchases and after-sales service
Summary of the Findings
The final list comprised the top 250 car dealers across California, representing less than 5% of the over 5,000 dealers in the state. The rankings reflect a mix of mainstream and luxury dealerships, with Stockton Honda sitting at the top. Notably, Los Angeles boasts the highest number of recognized dealerships.
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Source: USA TODAY, Statista, Cox Automotive
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